Help For Home Page

     The purpose of the RateForSuccess website is to make constructive feedback available for those who seek it.  Our goals are

  1. To provide an audience to those seeking feedback.
  2. To provide online tools that help the audience provide optimal feedback.
  3. To provide analysis tools on that feedback.
  4. To provide a mechanism to compensate the audience for providing feedback.

     The tools we developed for Rateforsuccess are useful for other things as well which is why RateForSuccess has a quiz mode and subtitle (caption) mode and other tools which will be discussed at the end of this help page. 

      In order to use RateForSuccess one has to first register.  To do this click on More: in the menu at the top of the page and choose Register.  Once you register you will be logged in.  In future if you don't log in you will be prompted to be log in.

       The home page is divided into 3 sections.   The first section is titled Viewers Give an Opinion , the second is titled Posters of content - Get feedback!, the third is titled Posters of content - Advanced options

     The second section Posters of content - Get Feedback  is where the process of getting feedback begins.   It is where people who seek feedback post their creations whether they be video, audio or text.  In order to explain this process we'll consider an example of a person who will be the best man at a wedding and wants feedback and suggestions on a toast he is going to give.  One thing he could do is videotape himself giving that talk and post it to Youtube.  If he does not want it to be online for the whole world to see he could use Youtube's option to make it either a private or an unlisted video.  RateForSuccess also has a privacy feature so that only people you choose will see your video listed in RateForSuccess's lists of videos. 

     Posters of content own that content and so are called owners.  The next step the owners would take would be to click on thePost new content(lectures, videos, creative writing) link They would enter the URL of their video as well as other useful information after which the video will be available for viewers to rate on RateForSuccess.  Owners can set the criteria of who can rate the video. They can make it "public", meaning that any person who registers for "rateforsuccess" can view it, or they can make it "private", so only users they added themselves can view it. On top of this, they can also make their own questionnaire that screens users by desired attributes. (See "Demographics questionnaires" - which is another item on the home page)
If the owner does not want his video seen by everyone, then he can add private users one by one, or import a list of emails into RateForSuccess. When he has a video he wants to show, he can tell RateForSuccess to notify all the users eligible to see the video that it is ready, along with a URL they can click on to view it. 

     The video is available to anyone to see if the owner listed it as a public video.  People who want to rate videos would click on the rate link in the Viewers Give an Opinionsection.  A list of videos will appear from which viewers can select the video they wish to rate.  Some videos may be listed as paid videos and users will be compensated for rating those.  

     When a viewer selects a video it will start playing.  The default appearance has 5 radiobuttons (beneath the video) with which he can rate a video and once he does a textbox will appear in which he can enter a comment about what he just saw. 

     If the owner of the video wishes to see those comments, he can see them in the feedback section. For instance, one choice there lets him click next to a particular comment in a list and then the part of the video the comment is referring to will play.  In order to get to the comments go to the Posters of content - Get feedback! section on the home page and click on See viewer comments on your content The page you are taken to will allow you to view specific comments and give you tools to analyze quickly the response of a  large audience.

The following is a brief description of the commands on the home page, followed by a general rationale for using them:

In this help file, I use the term "video", but most options apply also to text, audio, or formatted (web-page type) text. Not all options apply to all content, and also, you have 3 modes that change what the home page looks like - quiz mode, regular mode, and subtitle (caption) mode. When you first see the page, the website assumes you want to rate videos, but there are two other "modes".

One is "Subtitle mode" where you just want to view a video that has subtitles, and the other is quiz mode, where you want to answer a quiz, which could be associated with a video, or audio, or text. (The quiz gives you questions as you watch the video, and pauses until you answer).

If you have already posted videos (or other content) and even gotten user responses on some of them, then in 'rate" mode, you see an option to view the feedback the users gave you. In quiz mode, you will see their answers to the quizzes you posted.

The links in the second box (the Get Feedback box) also let you can view charts of user ratings of YOUR video, and also the text of their replies. Another box is for management tasks - you can upload a video (or text, or audio, or text formatted as a webpage). This option is called "post new content".'

As mentioned aboveYou can select which mode you want to be in using the option in the header of the page. "Subtitle mode" lets you create subtitles for videos, and so makes a home page that is tailored for subtitle tasks.  Subtitles can be used in imaginative ways, for instance a lawyer could document a witness testimony with subtitles next to the video, and then can use a feature where he searches for a subtitle by keywords, or another feature where he sees a list of testimony notes and can jump to the appropriate section of the video.  
"Quiz mode" lets you make a video with questions at various points, and so the home page you see is tailored for quiz type tasks. Some general notes about using the site:

There are several little icon images on the menu. They appear on most screens, and if you hover your mouse over each image, you get a text tooltip telling you what they do. Menu items include a MORE option for features you use less often. There is also a login/register option. Register lets people to get login credentials. Other icons let you can go back to the previous page, or to the home page (the initial page). There is an option to contadct-us. There are also pages where you can change your password, or retrieve it if you have forgotten it. The log-in menu item is not really needed, since if you ever access a page that requires a log-in, you will be asked at that point for your credentials.

Note that when watching very long videos, or perhaps going off for lunch, there is the possibility that the website's "memory" of who you are will expire, and if so, you will have to log in again. Some screens will have lists, for example lists of videos that you can watch, or lists of people who have watched videos that you have posted. If these lists are long, they will show only ten rows at a time, and you can page through them by using the page numbers below the list. (Usually there is also a button you can click that will show all rows of data on one page)

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     There are several advantages of getting feedback this way as compared to just asking someone to view your video on Youtube and to make a comment on it.  To illustrate the difference we asked someone to comment on a video they saw on Youtube and to then comment on it with RateForSuccess.  The video he chose is an ad for a company called Booher consultants and is embedded below. 

 

Here is what the viewer said after watching it on Youtube. 

     "I think this was a good ad for Booher consultants. It was funny."

Here are his comments when using RateForSuccess.

      Clearly with RateForSuccess you get much better feedback.